AGREEMENT TO TERMS OF SERVICE
By visiting and/or using this website and the services and/or products offered from or through this website, you completely agree to subject yourself to the Terms of Service and all applicable laws set forth herein without any objection/disagreement.
ExchangeMailboxes.co.uk reserves the right to revise/modify and completely change the Terms of Service mentioned here and also of the terms, conditions and pricing of services/products offered on or through this website.
Your use of or access to the services/products provided here constitutes to your acceptance and agreement to this Terms of Service set forth by ExchangeMailboxes, in effect from time to time.
It is your due responsibility to keep ExchangeMailboxes notified of any changes to your email address or other contact information so that we can ensure that as our client/customer you receive all communications from us as many of other customers.
ACCOUNT AND BILLING INFORMATION
Billing and contact information can be updated directly through our control panel or by contacting our Support personnel at email@example.com
If your account is suspended due to non-payment for any particular reason, you will be required to pay the entire balance due plus any surcharge or security deposit requested prior to your account being re-enabled
As a customer, you are responsible for keeping billing information up to date.
ExchangeMailboxes reserves the right to suspend an account if, for any reason, we are not able to receive/process your payment through credit card or other means, or if your payment is outstanding. You can review your billing information through the Control Panel if applicable or by requesting this information from ExchangeMailboxes by email.
If a cheque received by us for payment is returned for any reason, ExchangeMailboxes reserves the right to cancel or suspend service/s provided to you, in addition we will levy a surcharge on the account to cover the costs involved.
If any cheque is returned for any reason we may also require you to pay by credit or debit card for future payments.
REFUND AND CANCELLATION POLICY
Unless specifically noted otherwise by ExchangeMailboxes for the service that you signed up for, you are free to cancel your service at any time by giving a minimum of one FULL month notice.
If you purchase a service that includes a free trial period, you are allowed to make full use of the service after signup. And if you decide to cancel such service for any particular reason, you are required to send an email within 21 days of your signup date to firstname.lastname@example.org
On receiving the mail, we would send a formal reply to acknowledge your mail and to verify your identity. Our acknowledgement email would contain a form which you need to fill and send back to us as a sign of your identity and your interest in cancellation of the trial.
On receiving your completed form, ExchangeMailboxes would cancel your service within one business day and you will not be charged any further fees.
However, if you do not cancel within this trial period, our service to you would continue unperturbed and you would be obliged to pay all the fees incurred from your signup date to your cancellation date.
If you purchase a service that includes a 30-day money-back guarantee, ExchangeMailboxes will refund all monthly fees previously paid by you upon your request. The 30-day money-back guarantee refers to credit/debit card payments only. Due to the costs associated with processing payments made by cheque we are not able to offer the 30-day money-back guarantee for customers who utilize this payment method. Set-up fees, fees for products not included in your original service package - such as domain names or additional services added to the exchange mailbox - and monthly charges incurred after the first 30 days are not refundable.
If you select the quarterly or annual payment option and choose to cancel your account after the first 30 days, you may only be eligible for a partial refund. However this is subject to change according to ExchangeMailboxes' policies. Also, you will be charged by the current monthly rates for the months you were a customer and refund the balance amount. Your refund would be made in the same mode of payment you choose to use when paying for your service or other manner at our discretion.
These terms and conditions regarding product and service offerings or service plans are subject to change any time without notice.
USER DATA AGREEMENT
EXCHANGEMAILBOXES SERVICE AND CONTENT
ExchangeMailboxes' services may only be used for lawful purposes. Transmission or solicitation of any material that violates United Kingdom's or other country's laws that may apply in UK jurisdiction or your local area is strictly prohibited.
This may include material that is obscene, threatening, harassing, or libellous, promotes gambling, or is in any way a violation of intellectual property laws
No material may be stored on or transmitted through any servers hosted by ExchangeMailboxes that would commonly be considered "indecent" or "appealing to the prurient interest" also commonly referred to as "adult" material, nor will any links to such websites be tolerated within the content hosted by ExchangeMailboxes.
ExchangeMailboxes strictly adhere to the SPAM policies mentioned here. Due to strict SPAM policies implemented by 3rd party email systems and on account of our mission to provide reliable email service to our customers, we have a strict policy of zero-tolerance towards any emails sent out by a customer that may destabilize our ability to deliver other customers emails to 3rd party mail systems.
Our email hosting service is not designed for sending large quantities of email marketing messages. We do not recommend any third party companies sending out junk emails through our system.
Sending or facilitation of sending bulk emails of any kind, other than verifiable double opt-in email is strictly prohibited through ExchangeMailboxes. In case of such Double opt-in emails, ExchangeMailboxes requires you to keep such emails to limited total of 200 emails and not more than that per calendar month across all users in your account.
If you need to send large quantity emails, you ought to use a third party email marketing service and not use ExchangeMailboxes for it
Any email that fits into the following criteria is a double opt-in email: When the user enters their email address on your website, they are sent an email confirming the opt-in, requiring them to click a link to verify that they opted in for your mailing. You may not mail to that email address unless they have confirmed the opt-in.
On any time, upon ExchangeMailboxes' sole discretion, you maybe required to provide documented proof that all your end-users have confirmed an opt-in. This can be done by storing the IP address, a date-time stamp, and a unique ID for the confirmation. At its sole discretion, ExchangeMailboxes will determine from all of the evidences whether the email recipients were from an "Double Opt-in" email list and take appropriate action.
Sending unsolicited commercial or bulk e-mail or any other method of distributing electronic messages to recipients who have not requested them, otherwise known as "spam" from our servers, or sending such e-mail with an ExchangeMailboxes-hosted website or email address listed as the contact address, or any use of ExchangeMailboxes' services or systems associated in any way with such mailings is strictly forbidden.
ExchangeMailboxes will immediately terminate, without any warning, the account of the customer/s who conducts such activities without any recourse or refund.
ExchangeMailboxes also reserves the right to remove customers who send mass/spam news postings, as well as any accounts advertising or distributing software or services that may contribute to news or e-mail spamming.
ExchangeMailboxes reserves the right to report such violations to the proper government authorities, as well as Internet service providers, and Internet control organizations. To report spam, please forward the spam with all original headers to email@example.com
ExchangeMailboxes will consider it a violation if there is proof of misuse or fraudulent use of credit cards, charge cards, electronic funds transfers and other electronic payments. An action against such misuse can be according to the sole discretion of ExchangeMailboxes and such fraudulent acts can be reported to due Government or other authorities.
It is a violation of these Terms for you to attempt to breach or to breach the security or firewall systems of ExchangeMailboxes, its internet access provider, or its affiliates. If you become aware of such an attempt to breach or actual breach, please notify us at firstname.lastname@example.org
Complaints of the above kind would be reviewed by ExchangeMailboxes, however ExchangeMailboxes is under no obligation to act or not act on any such complaint. Notice of attempts to breach or such breach of security should be notified to our support team
ExchangeMailboxes holds the right to terminate this agreement and your access to any or all Services at any time, with or without cause, effective immediately. ExchangeMailboxes shall have no responsibility to notify any third-party providers of services, merchandise, or information, nor any responsibility for any consequences resulting from such discontinuance or lack of notification. Anyone determined by ExchangeMailboxes to have violated these Terms of Service may be barred from receiving any services from ExchangeMailboxes.
You may terminate this Agreement at any time by way of the follow process: 1) sending an email to email@example.com to request a cancellation form to which we will respond with the form within one business day, and 2) fill out the cancellation form and send it back to us. Once we receive your completed cancellation form, we will cancel all Services and such date will be considered the date of termination.
Termination of any kind, by us or you, does not relieve you of any past or current fees owed to us for services rendered through the date of termination.
You agree that all access and use of ExchangeMailboxes and the content thereof is at your own risk. In no event shall ExchangeMailboxes be liable to you for any direct, indirect, incidental, consequential, special, exemplary or punitive damages arising out of your access, use or inability to access or use (1) ExchangeMailboxes and/or its content, (2) any tools or services on ExchangeMailboxes, (3) any customer content on ExchangeMailboxes servers, or out of any errors or omissions in the content thereof your sole remedy for dissatisfaction with this website, site-related services, products, and/or content contained within the website or with the extent to which such websites are available for access by you or other users of the internet, is to STOP using ExchangeMailboxes.
ExchangeMailboxes and its content are provided "as is" with no warranties whatsoever. All representations and/or warranties of any kind, either expressed, implied or statutory, including, without particular limitation to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement of proprietary rights, are expressly disclaimed to the fullest extent permitted by law. All customers hereby acknowledge that any warranty that is provided in connection with any product and/or service available through ExchangeMailboxes is provided solely by the owner, advertiser, or manufacturer of that product and/or service, and not by ExchangeMailboxes.
If any provision of these Terms should, for any reason, be held invalid or unenforceable in any respect, the remainder of these Terms shall be enforced to the full extent permitted by law. A court of competent jurisdiction is hereby empowered to modify the invalid or unenforceable provision to make it valid and enforceable.
WAIVER OF JURY TRIAL
Both you and ExchangeMailboxes hereby agree to waive all respective rights to a jury trial of any claim or cause of action related to or arising out of these Terms.
The scope of the waiver is intended to be all encompassing of any and all disputes that may be filed in any court and that relate to the subject matter herein, including without limitation, contract claims, tort claims, breach of duty claims, and all other common law and statutory claims.
You and ExchangeMailboxes each acknowledge that the waiver is a material inducement for each party to enter into a business relationship, that each party has already relied on the waiver in entering into these Terms and that each will continue to rely on the waiver in their related future dealings.
Each party further warrants and represents that each has had the opportunity to have legal counsel review the waiver. The waiver is irrevocable, meaning that it may not be modified either orally or in writing, and the waiver shall apply to any subsequent amendments, renewals, supplements or modifications to these Terms. In the event of litigation, these Terms may be filed as written consent to a trial by court.
AGREEMENT TO GOVERNING LAW
Your acceptance of these Terms represents the entire agreement between you and ExchangeMailboxes and supersedes any and all other communications, prior, contemporaneous or subsequent, and any course of performance or course of dealing, except as modified by revisions of this posting by ExchangeMailboxes or by written agreement by an authorized officer of ExchangeMailboxes. The Terms and the relationship between you and ExchangeMailboxes shall be governed by and interpreted in accordance with the laws of the United Kingdom without reference to its principles of conflicts of law. These Terms of Service shall bind and benefit the successors and heirs of the parties.
By visiting this website and/or using or purchasing goods and/or services from or through this website you consent to the Government of the United Kingdom and any other appropriate law from which the provider's company is based.
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